Access
We aim to be a welcoming and accessible organisation
The Regal has accessible areas to customers with limited mobility. There is a lift available giving access to the bar and auditorium on the first floor. Our box office team can guide you when buying tickets should you have any queries.
We can accommodate two people in wheelchairs per performance, subject to availability. Access for larger mobility scooters is very limited due to access via our lift. Regal Front of House Volunteers are on hand at the majority of events to help you and they will be happy to bring refreshments to you in the auditorium during the interval. Please feel free to bring a cushion or back support with you if required.
Booster seats are available for our young patrons.
Booking Tickets
Our box office staff will happy to help with any enquiries regarding your ticketing and access requirements.
Please call the box office on 01643 706430 (Mon-Sat 9.30am-12.00pm) and a member of the team will be reply as soon as possible.
We offer one free seat for a carer if booked with a person booking disabled seat.
Online booking for wheelchair and carer seats is not currently available.
Car Parking
There is a public car park to the rear of the theatre with designated parking for people with disabilities. You will find the car park entrance beside the Co-op.
It is possible to pick up and put down at the front of the theatre, although the spaces are often taken.
Accessible Toilets
There are accessible public toilets – one as part of the main toilet area situated on the first floor further toilets are located next to the ladies and within the gents, both accessible from the auditorium.
Facilities for hearing impaired customers
The main auditorium is fitted with a hearing loop system. To use this system you must have a hearing aid with either a switchable or auto-detect T-Setting built in. P
lease advise our box office staff at the time of booking if you would like to take advantage of this facility.
